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Atish ***** ICT Business Analyst

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Summary

ATISH AMITESH KUMAR | Senior ICT Business Analyst | Certified IS Auditor

atishkumaranz@gmail.com | 0412987053 | Brisbane

 

SUMMARY

 

Over 10 years of Senior Business Analyst with Suncorp Insurance, ANZ Bank and Reserve Bank of Australia with experiences in agile and large-scale initiatives, the multi-country rollout of digital transformation solutions, including:

·         Rollout of ServiceNow across the APAC region

·         IDAM Project for ANZ applications which included UAR, PAR,RBAC, SOD

·         Migration of Data Recovery infrastructure to ANZ Private Cloud

·         Decommissioned SMS banking across the Pacific region

·         Established IT Support Shared Services across South Pacific nations

·         Implemented Virtual Servers, Windows 7 Upgrade and Email migration.

·         Technology risk framework implementation

·         Rollout of mobile phone banking

·         Rollout and Adoption of Microsoft Active Directory and User Access for All Bank Applications

·         Implementation of ITILv4 processes for supporting 23 countries across the Asia Pacific

·         IT Operations and Support for EFTPOS, Credit Card, Cardbacks, Fraud Transactions Resolution

 

 

SKILLS

·         Certified Information Security Auditor

·         Agile / SCRUM Master

·         Stakeholder Management

·         ServiceNow Implementation

·         Jira and Confluence

·         CyberArk, Azure AD, AD, MIM, FIM

·         Power BI, Excel

·         NICE – call recording system

·         Sailpoint

·         Saviyent

·         ForgeRock / Ping Identity

·         Axway MFT

·         Finet & BEAMNET , Sparrow, Vision Plus,

·         Merver and Midanz

·         PCI DSS

 

EDUCATION

·         Post Graduate in Information Technology Information Systems, University of the South Pacific

·         Bachelor of Science Degree Double Major in Computing Science and Mathematics, University of the South Pacific

·         CCNA – Certificate in Network Security

·         ITIL Foundation Certificate

·         Training Completion for CISSP and CISA

·         Lean Six Sigma Certificate

 

Education

2018 POst Graduate Diploma in Information Systems at University Of South Paciific
2003 BSc Degree in Computing Science and Mathmatics at University of South Pacific

SKills

CISAICT BAIDAMITSMSailpointServiceNow
CybersecurityInformation TechnologyIT Project Management

Experience

2023-10-02 to 2024-11-15 Senior ICT Business Analyst at Suncorp

• Enabling implementation of Secure Information Exchange Application using Axway MFT.
• Remediation of non-compliant PII data in Suncorp system
• Creating requirement for Authentication and Identification of Data Exchange Application using protocols such as SAML and OAUTH
• Creation of Business & System Requirements Specification to align the Incident management and Change management process to the industry best practises for ITIL and ServiceNow.
• Created the As Is Process for ITSM and To be process.
• Report analysis and creation of ServiceNow Dashboard
• Optimization of ServiceNow’s Native Capabilities
• Analysis if Service offerings in the CMDB and ITSM.

2022-10-03 to 2023-10-10 Senior ICT Business Analyst at Reserve Bank of Australia

• Application on-boarding to Saviynt and capturing requirements for IDAM and documented As Is and To be process. Total of 40 applications needed to be analysed and business processes which are Onboarding, Account Lilfe cycle management, Access reviews and Access management were reviewed and documented.
• Coordinated interviews and workshops with Technology stakeholders, Process and Identity governance Administration for Saviynt on boarding.
• Created BRD for Campus Network Project for RBA head office whereby aging network infrastructure of building is getting modernised and Software defined Access is implemented by external Vendor, also coordinated the creation of SAD with architect team and vendor.
• Delivery of Collaborating technologies – Teams white board, Teams planner, and implementing Office 365
• Consolidating document repositories into one governed platform to improve Information management, governance and compliance.

2022-05-09 to 2022-10-10 Principle Business Analyst, at AusBiz Consulting

• Enabling the development of Power BI reporting and analytics solution for a learning management platform
• Rolling out SaFE Agile framework to mature agile processes

2015-02-10 to 2022-05-10 ICT Business Analyst at ANZ Bank

Worked on below Projects:

Vulnerability and Penetration Testing
Core Banking Disaster Recovery (DR) Exercise
Masking of Card Details
ServiceNow Rollout to support across the Pacific
(Infra Upgrade) Server Virtualization, Email Migration and Windows 7 upgrade
(IDAM) On boarding applications to Sailpoint
CyberArk Roll Out
Major Upgrade of BEAM, front end of ANZ banking system
Established IT Support Shared Services across Pacific Nations
Debit Card Distribution Process Improvement
Rollout of Mobile Phone Banking
Technology Risk Framework implementation